SAME-DAY DELIVERY GUARANTEED ON ORDERS PLACED BEFORE 2PM

Camelback Flowershop Return Policies

Flowers
Every arrangement is handcrafted using the freshest seasonal blooms. Because fresh flowers are perishable, all floral sales are final. If your order arrives damaged or falls short of our quality standards, please contact us within 48 hours of pickup or delivery. We'll make it right.

Plants
We carefully select healthy, thriving plants. If you have a concern about your plant, please contact us within 7 days of purchase so we can help.

Home Goods & Gifts
Eligible non-perishable merchandise may be exchanged within 3 days of purchase with the original receipt. Items must be unused and in original condition. Returns are issued as store credit. 

Final Sale Items
The following items are final sale:

  • Wine, food, and other consumable products
  • Seasonal and holiday merchandise
  • Custom orders
  • Live holiday greens
  • Sale merchandise

Workshops & Events
Workshop registrations and event deposits are non-refundable. Workshop reservations may be transferred to another guest or to a workshop of equal value with advance notice, subject to availability.

Our Promise
Our goal is for every client to leave delighted. If something isn't right, please let us know. We believe in taking exceptional care of our clients while honoring the handcrafted and perishable nature of what we create.