Years ago we started telling each other to “Never Settle for Good Enough.” It felt perhaps like a piece of branding or a slogan, but over the years this mentality has developed into a mantra of its own that permeates every thing that we do at Onyx.
It starts with traveling to find the absolute best coffees. This plays out across different countries, continents, and terrains. We maintain high standards for how our coffees score and taste. When the coffees land at our HQ, we roast and cup and make minute adjustments to the roast profiles until they make the coffees shine in the cup.
We roast and ship coffees every weekday utilizing solar energy from the roof of our facility. A sample is taken from each roast and cupped for quality, to track the characteristics of our coffees, and to give feedback on roast profiles. This ensures that every coffee that goes out not only meets our standards but is truly remarkable.
Our approach to serving coffee begins way before there’s a customer in front of us. Teaching the fundamentals of coffee and espresso, from farming to cupping to preparation starts with in depth classes, hands on skillset development, and repetition in our training lab. We are proud of the time and expertise our trainers spend with each of our staff members, and this knowledge extends to our wholesale partners and the coffee enthusiast.